Welcome to StoreScore

The Dashboard is your home base in StoreScore. It gives you a quick snapshot of your organization's evaluation activity, including recent walks, score trends, and outstanding action items.

• Score summary — see average scores across all stores
• Recent activity — latest walks, action items, and assessments
• Quick actions — start a new walk or view reports

Use the sidebar to navigate to any section of the app.

StoreScore is organized around a sidebar navigation grouped into sections that adapt to your role:

• Operations — Dashboard, Evaluations (Store Walks, Department Evals, Assessments, Schedules), and Stores
• Follow-up — Follow-ups (Action Items & Corrective Actions)
• Insights — Reports and Leaderboard
• Configuration (admin only) — Templates (Your Templates, Library, Assessments, Scoring Drivers, SOPs, Reference Images) and Departments
• Organization (admin only) — Team, Settings, Data & Integrations, and Billing
• Help Center — always available at the bottom

Your role determines which sections are visible. Admins and owners have access to all areas, while evaluators see a focused view of walks and stores.

Before you get started, here are the core concepts in StoreScore:

• Walks — in-store evaluations conducted using a scoring template
• Scoring Templates — customizable checklists with sections, criteria, and point values
• Department Evaluations — AI-powered photo-based scoring of individual departments
• Self-Assessments — template-based photo assessments with AI analysis
• Quick Assessments — freeform photo capture with instant AI scoring
• Follow-ups — action items and corrective actions created from walk findings
• Drivers — root cause categories assigned to low-scoring criteria
• Vendor Sharing — share walk results with external vendors via secure links