Action Tracking
Corrective Actions
Automated escalations for overdue evaluations and unacknowledged walks.
By the StoreAudit Team View as markdown
Corrective Actions Overview
Corrective Actions are automatically generated when evaluations are overdue or walks go unacknowledged by store managers.
There are three escalation levels:
- Reminder — initial notification that action is needed
- Escalated — issue has persisted, escalated to regional manager
- Critical — requires immediate attention from admin
Corrective actions are resolved automatically when the underlying issue is addressed (e.g., the overdue walk is completed or the manager acknowledges the walk).
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